Quantcast
Channel: Adobe Community: Message List
Viewing all articles
Browse latest Browse all 88739

How can I work around 1316 error that won't let me uninstall and then reinstall Elements 12

$
0
0

Elements 12 stopped working and the shortcut no longer finds the executable file. There does not appear to be a repair function on the installation CD. As a result, I have tried unsuccessfully to uninstall the program using Windows 7 64 bit uninstaller, Iobit Uninstaller, and Revo Pro Uninstaller.  In each instance, I get the error "Error 1316. A network error occurred while attempting to read from the file c:\Windows\Adobe\Installer\Adobe Photoshop Elements 12.msi." As a test,  I ran Iobit Uninstaller 3 as an administrator, but that was not successful either.Each time, the program rolls back when it detects the 1316 error. I can neither install or uninstall Photoshop Elements at this time.

 

How can I uninstall the program completely and then reinstall it either from my Elements 12 installation CD or from the same files on my hard drive?


Viewing all articles
Browse latest Browse all 88739

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>