Quantcast
Channel: Adobe Community: Message List
Browsing all 88739 articles
Browse latest View live

Re: change email address

Hi Melinda, Please refer the KB : http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-emai l.html In case you still need assistance, you need to contact Adobe Customer Service...

View Article


Re: How do I get my lost PSE 12 back?

Hi dkratz, You can redownload the softwares from our website and use the purhased serial number to activate the softwares.

View Article


Re: Can I pay for CC now but delay download and install until later date?

No, you can download the apps at any time; you don't have to download at the beginning, or all at once.  You can download Acrobat now, Photoshop 6 months later, and Illustrator even later, whatever you...

View Article

Re: Trying to install Adobe Digital Editions on Windows 8

Hi ccwerner, Please refer the KB : http://helpx.adobe.com/digital-editions/kb/install-digital-editions-20 -windows.html

View Article

file compatibility with CC and CS6

If i have a CC indesign file, can i open it with CS6 on a different computer?

View Article


How do I contact a support person directly?

I have a thread here about my problems with DW CS 5.5 and not being able to save new sites in the Site Manager. I have had this problem now for over a week. I have done everything recommended by people...

View Article

Re: Just bought and install Creative Cloud, and it always ask me serial number

Are you installing from within the CC gizmo?  If so, there must be some files or registry entries that need to be cleaned up.  One of the Adobe reps will hopefully give you the details of what to delete.

View Article

"Download not possible"

When opening book links I get the message (in German): "Download not possible. Error calling the licence. Licence server communication error: E_ACT_NOT_READY". But I can download and read these books...

View Article


Re: PDF for ipad has white bars on either side instead of a full bleed

Try viewing in other PDF readers like the free Adobe Reader app.

View Article


Re: Anyone else having difficulty with Adobe Photoshop CC and Epson Stylus...

I haven't had this problem from Windows.

View Article

Image may be NSFW.
Clik here to view.

Can't centre content horizontally on phone layout

Hi There - just finished my first website with muse using a paid template - I have the desktop version working well -i've coipied everything over to the phone layout - but cannot get the content to...

View Article

Re: Flash Player will not work in IE9

Thanks, but no joy, with no change at all.  I followed all the steps OK, but worth mentioning perhaps that after uninstalling Shockwave I got the message that this programt might not have installed...

View Article

Re: file compatibility with CC and CS6

InDesign CS6 cannot open an InDesign CC .indd file. You'll have to save as an IDML file, and open that in InDesign CS6. There is the possibility of reflow, and of losing InDesign CC-only features.

View Article


Re: How do I get my lost PSE 12 back?

I have not found a place on the website where that can be done.  Where do I go?

View Article

Re: Transfer to new computer

Hi Bonely, If you have purchased and downloaded the software from Adobe, you need to login to your Adobe account and retrieve the serial number information as well as the download link from there.

View Article


Re: Crazy colored brackets in InDesign data merge document

Huh. I have no idea how that happened. I'll play around with the info you provided and see what happens. I appreciate the quick reply. Cheers!

View Article

User Defined variables

Can the User defined variables hold multiple values, so that while embedding any uservariable, I can be able to select one of those values?  Or is there any other way of doing this? Thank you,Zia.

View Article


Re: How do I get my lost PSE 12 back?

PSE 12 download : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements &loc=usPremiere Elem. 12 download :...

View Article

Re: Can I pay for CC now but delay download and install until later date?

Thank you Michael for your prompt reply. I've joined! And it's good to know I can download when I am ready.

View Article

Re: Activation of Acrobat Pro 11

Hi Mike, Please try uninstalling Acrobat completely. Redownload Acrobat from our website and then use the serial number you purchased to activate the software.

View Article
Browsing all 88739 articles
Browse latest View live