Re: change email address
Hi Melinda, Please refer the KB : http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-emai l.html In case you still need assistance, you need to contact Adobe Customer Service...
View ArticleRe: How do I get my lost PSE 12 back?
Hi dkratz, You can redownload the softwares from our website and use the purhased serial number to activate the softwares.
View ArticleRe: Can I pay for CC now but delay download and install until later date?
No, you can download the apps at any time; you don't have to download at the beginning, or all at once. You can download Acrobat now, Photoshop 6 months later, and Illustrator even later, whatever you...
View ArticleRe: Trying to install Adobe Digital Editions on Windows 8
Hi ccwerner, Please refer the KB : http://helpx.adobe.com/digital-editions/kb/install-digital-editions-20 -windows.html
View Articlefile compatibility with CC and CS6
If i have a CC indesign file, can i open it with CS6 on a different computer?
View ArticleHow do I contact a support person directly?
I have a thread here about my problems with DW CS 5.5 and not being able to save new sites in the Site Manager. I have had this problem now for over a week. I have done everything recommended by people...
View ArticleRe: Just bought and install Creative Cloud, and it always ask me serial number
Are you installing from within the CC gizmo? If so, there must be some files or registry entries that need to be cleaned up. One of the Adobe reps will hopefully give you the details of what to delete.
View Article"Download not possible"
When opening book links I get the message (in German): "Download not possible. Error calling the licence. Licence server communication error: E_ACT_NOT_READY". But I can download and read these books...
View ArticleRe: PDF for ipad has white bars on either side instead of a full bleed
Try viewing in other PDF readers like the free Adobe Reader app.
View ArticleRe: Anyone else having difficulty with Adobe Photoshop CC and Epson Stylus...
I haven't had this problem from Windows.
View ArticleCan't centre content horizontally on phone layout
Hi There - just finished my first website with muse using a paid template - I have the desktop version working well -i've coipied everything over to the phone layout - but cannot get the content to...
View ArticleRe: Flash Player will not work in IE9
Thanks, but no joy, with no change at all. I followed all the steps OK, but worth mentioning perhaps that after uninstalling Shockwave I got the message that this programt might not have installed...
View ArticleRe: file compatibility with CC and CS6
InDesign CS6 cannot open an InDesign CC .indd file. You'll have to save as an IDML file, and open that in InDesign CS6. There is the possibility of reflow, and of losing InDesign CC-only features.
View ArticleRe: How do I get my lost PSE 12 back?
I have not found a place on the website where that can be done. Where do I go?
View ArticleRe: Transfer to new computer
Hi Bonely, If you have purchased and downloaded the software from Adobe, you need to login to your Adobe account and retrieve the serial number information as well as the download link from there.
View ArticleRe: Crazy colored brackets in InDesign data merge document
Huh. I have no idea how that happened. I'll play around with the info you provided and see what happens. I appreciate the quick reply. Cheers!
View ArticleUser Defined variables
Can the User defined variables hold multiple values, so that while embedding any uservariable, I can be able to select one of those values? Or is there any other way of doing this? Thank you,Zia.
View ArticleRe: How do I get my lost PSE 12 back?
PSE 12 download : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements &loc=usPremiere Elem. 12 download :...
View ArticleRe: Can I pay for CC now but delay download and install until later date?
Thank you Michael for your prompt reply. I've joined! And it's good to know I can download when I am ready.
View ArticleRe: Activation of Acrobat Pro 11
Hi Mike, Please try uninstalling Acrobat completely. Redownload Acrobat from our website and then use the serial number you purchased to activate the software.
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